Description
Overview
The ButlerBot W3 is a multi-compartment, enclosed, elevator-capable service robot designed especially for hotels, hospitals, and similar environments where privacy, hygiene, and multi-room service are important. It can deliver guest amenities, food, documents, etc., to guest rooms autonomously, including taking the elevator.
Ourooba
+4
keenon.com
+4
Keenon Roboty
+4
It’s built to be more private (with enclosed & lockable compartments), hygienic (ventilation, doors), and flexible (multiple compartments, adjustable trays) than open-tray delivery robots.
Keenon Roboty
+3
keenon.com
+3
Ourooba
+3
Key Specifications & Features
Here are its technical specs and standout features:
Specification Value / Description
Dimensions (W × D × H) ~ 45.9 × 54.9 × 108.1 cm (≈ 18.07″ × 21.61″ × 42.56″)
keenon.com
+2
Keenon Roboty
+2
Weight ~ 48 kg (≈ 106 lbs)
keenon.com
+2
Keenon Roboty
+2
Maximum Moving Speed 0.8 m/s (≈ 2.63 ft/s)
keenon.com
+1
Battery Life / Operating Time Up to ~ 12 hours under certain usage assumptions (~3 deliveries per hour and ~5 min per delivery)
keenon.com
+1
Charging Time ~ 6.5 hours from ~ 15% to 100% under normal condition; some sources list ~5 hours in other region-based specs.
keenon.com
+2
Ourooba
+2
Slope / Incline Capability Up to ~ 7° in some specs; others say ≤ 5° for steeper but standard environments.
keenon.com
+2
Ourooba
+2
Minimum Passage / Corridor Width ~ 70 cm (≈ 27.6″)
keenon.com
+1
Total Load Capacity 20 kg (≈ 44 lbs) total — roughly 10 kg per tray / compartment layer depending on configuration.
Keenon Roboty
+2
Ourooba
+2
Compartments / Trays Configurable to 2, 3, or 4 compartments / trays. Each layer/tray dimension ~ 390 × 385 × 300 mm. Trays are detachable / adjustable.
Keenon Roboty
+2
Ourooba
+2
Cabin Features Enclosed cabin with automatic doors (contactless delivery, spill prevention); ventilation / climate control in cabin.
keenon.com
+2
Keenon Roboty
+2
Operating System & Control Android-based; includes SLAM based navigation, autonomous route planning; IoT / cloud platform for tracking robot status, route, usage data.
keenonrobots.fr
+1
Elevator Integration Can take elevators to service multiple floors (with elevator control or optional E-Box / elevator automation) to deliver items to guest rooms etc.
Keenon Roboty
+2
Online-Shop Tschanz Solutions
+2
Sensor / Obstacle Avoidance Sensors include laser/LiDAR, stereo vision, depth vision, touch sensors. Dual stereo vision, anti-collision strips; supports navigating and avoiding obstacles.
Ourooba
+2
Keenon Roboty
+2
Strengths / What It’s Good For
These are the main advantages of the W3 in suitable environments:
Privacy & Hygiene: Enclosed compartments, automatic doors, ventilation make it suitable for delivering items that need to remain uncontaminated or private (i.e. hotel room service).
Multi-room / Multi-floor Service: Elevator capability + multiple trays mean it can serve more than one room in a single run, which improves efficiency.
Flexibility: Configurable number of compartments, adjustable trays, optional features make it adaptable to different needs (amenities, food, linen, etc.).
Decent Battery Life: Up to 9-12 / ~12 hours under moderate usage makes it potentially viable for a full working day in many hotel settings.
Navigation in Complex Spaces: With SLAM, obstacle sensors, and ability to handle modest slopes, it can work in hallways, across different floor plans, between lifts, etc.
IoT / Management Platform: Allows for remote monitoring, usage data, route optimization, which is helpful for operations and maintenance.
Limitations / Things to Check / Consider
Some caveats or details to verify when considering deployment:
Real vs Ideal Performance: Battery life and speed are often under ideal assumptions (light load, few stops, moderate traffic). In high-traffic periods, with frequent stops, or pushing full load, those numbers may drop.
Charging Downtime: ~5-6.5 hours for full charge is substantial, so planning for idle time or having backup units may be needed.
Corridor Width & Layout Constraints: Needs ~ 70 cm minimum passage width. In hotels with very narrow corridors, sharp turns, clutter, or obstacles, there may be limitations.
Elevator Compatibility & Building Constraints: Elevator integration depends on the building’s elevator system. For example, door timing, call control, safety, etc., must be compatible. Without that, elevator use may be limited.
Load Limit: 20 kg is reasonable, but heavy loads (lots of items, bulky items) could push the limit. Also, distribution across trays matters for balance.
Maintenance & Durability: Sensors, battery, motors, doors, compartments will all need maintenance. Environmental conditions (dust, spills, moisture) could impact lifespan.
Cost: Likely higher cost (than simple open-tray robots) due to enclosed cabin, doors, elevator capability, etc. Also cost of support, parts, IoT platform, etc.
Safety Regulations & Standards: Depending on the country, there may be safety or fire-code or building codes that affect how a robot using an elevator is installed.